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A Lot owners’ group formed in Townsville after the failure of the ACCC Northern Australian Insurance Inquiry report 2020 failed to solve the Strata Insurance market decade long debacle in NQ. The Townsville Lot Owners Group, TSV.LOG.20 actively collect from disgruntled lot owners their strata insurance tax invoices for analysis and compile as a large group data body of evidence of what is the true strata insured consumer pain is.  We then share this data with the regulators to improve their understanding of the NQ Strata insurance market failings. The three root cause failures to date are (1) the ACCC used the wrong data, (2) The BCCM insurance regulations have failed and (3) the Rockhampton line was allowed to form by the insurance industry and not by government decree based on misinformation campaigns that NQ strata is of higher natural peril risk than the rest of Australia.  In summary the NQ Strata insurance industry lot owners are regulated, and the NQ strata insurance suppliers are not regulated. There are no pricing controls. And to finish our final motivation for government intervention for fairness is “ Why do strata insurance prices keep increasing when there has been no change in risk in the last decade. ?, who is in actual control of the NQ strata insurance economy? Send us your Strata tax invoice if you are subject to Strata insurance pain. We will reply with “affordability” analysis of your strata insurance pricing abuse and who you should complain to and how. 

Townsville Lot Owners Group has created a number of research/observation papers relevant to the discussion of Northern Australia Strata Insurance.

TSV.LOG Observation-1  Cyclone verses Hail.v1

TSV.LOG Observation-3 Northern Australia Insurance Supply 2019.v2

TSV.LOG Observation-15  How to Complain about Strata Insurance.v2

TSV.LOG Observation-7 Australia Strata Economics v1 (2)

TSV.LOG Observation-16  Australian Cyclone History-1

TSV.LOG Observation-17  Australian Cyclone History-2

TSV.LOG Observation-18  Australian Cyclone History-3

A33.5 Losses ICA Australia's Largest Insurance Disasters

Document-A TSV.LOG.20 North Qld Apartment Insurance Review Summary.v4 

Document-B TSV.LOG.20 Townsville Apartments Owners Briefing.v8 (1)

Document-E TSV.LOG.20 Media Release.Final

Document-K Letter to the BCCM Commissioner - ARPC

Document Letter to the BCCM Commissioner - BCCM Act

Contact: Andrew Turnour


Cumberland Charter Yachts was founded in 1981, constantly adapting to meet market needs and as the leading bareboat operator, the first company to introduce catamarans for charter back in the early 90s. We pride ourselves on providing an innovative website with online booking and availability, a client portal called the “Charter Centre” designed to assist guests to plan their holiday and information to ensure safe practices in the marine park. We are conveniently based at Coral Sea Resort|Marina in Airlie Beach, Whitsundays, Queensland.

At the very heart of Cumberland Charter Yachts, our passion and courageous attitude toward exploring drives us to create ‘incredible partnerships delivering unforgettable adventures’.  We believe in challenging the status quo, we believe in going further than the rest, we believe in team work and mutual success. This is why we exist and this is what has driven and inspired us every day since we started.

The Principals have an extensive background in boating along with many years marketing and general business experience. Our company has an excellent position in the market place due to our long-standing stability over the years. Cumberland Charter Yachts is Australian owner operated with our Vessel  Manager (Terry Kemp) joining the company in 1985, the Managing Director (Charlie Preen) in 1998 and General Manager (Sharon McNally) joining in 2010. Plus our experienced staff have been working within this industry for many years.

CCY website

Document on marine insurance

Northern Australia Insurance Lobby provides a platform for groups to share their views, opinions and observations. The opinions expressed by these groups do not necessarily reflect the views, opinions or observations of Northern Australia Insurance Lobby. We may not agree with all opinions expressed, but respect their right to use our site as a way to share their opinions.

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