NEWS

Addressing Allegations and Reinforcing Commitment: ACIL's Response to Conflict Concerns

In the wake of ACIL's advocacy against certain practices in strata insurance commissions, we have received feedback from media sources and also via associates of ACIL board members indicating that concerns have been raised by unnamed industry bodies. These concerns suggest that board members may be leveraging their positions to further personal business interests, specifically pointing to Strata Insurance Solutions—a company wholly owned by Mr. Shandiman, who serves as its Managing Director, and employs Ms. Eva Jones, ACIL Secretary, as the Operations Manager.

Upon thorough examination, the board has taken these concerns seriously and has come to the following determinations:

It has been recognised that a conflict of interest exists.
No substantive information has been directly provided to ACIL to address these concerns.
The board have determined that there is no evidence suggesting Mr. Shandiman and Ms. Jones have improperly utilised ACIL for the benefit of Strata Insurance Solutions or their personal interests.
The board has considered whether these allegations are strategically aimed at undermining our advocacy efforts and diverting attention from the critical issues at hand.
The continued involvement of Mr. Shandiman and Ms. Jones with their extensive knowledge in the issues ACIL are lobbying for (including Strata Insurance Practices) is deemed beneficial to ACIL and the consumers we represent, given their expertise, experience, and the significant contributions they make towards our advocacy efforts.
The actions of both Mr. Shandiman and Ms. Jones have consistently prioritised consumer interests, reflecting a commitment to ACIL's advocacy goals.
In response to the allegations, ACIL has ratified a conflict of interest policy, now available on our website (click here), underscoring our dedication to transparent and consumer-focused advocacy.
The ACIL board will continue to diligently oversee compliance with our Conflict of Interest policy, ensuring our actions remain in alignment with our organisational values and consumer advocacy.
We encourage individuals with concerns to address them directly to our board, in accordance with the processes outlined in our Conflict of Interest policy.

Statement from ACIL Chairperson Tyrone Shandiman: In my 13 years at Strata Insurance Solutions, I have been continually surprised by the extent of misconduct in this industry. The issues that have come to light are ones I've long anticipated, finally exposing what has been the industry's white elephant: a problem widely recognised yet consistently ignored, not confined to specific businesses but indicative of a broader, persistent issue. I acknowledge perceived conflicts of interest between my work at ACIL and my business Strata Insurance Solutions. I ask anyone to consider the merit of these issues when they are raised. Strata Insurance Solutions operates on a model of low remuneration. Advocating for a ban on financial payments to strata managers changes the competitive environment in our industry and has the potential to diminish our company’s competitive edge. When considering my involvement in lobbying for this issue, I concluded that prioritising integrity in our industry is more important than my personal financial gain. Staying silent for profit was never an option. My advocacy on this issue is driven by principle and values, not financial reward. My prominent stance on this issue also subjects me and my business to heightened scrutiny and potential for strata managers enticing their buildings to competitors driven by solely by retaliatory motives. The issues emerging are real consumer concerns. Despite the personal challenges involved in advocating for this cause, I am proud to contribute my experience and knowledge in support of ACIL and the consumers we serve. I am fully committed to prioritising the interests of ACIL and its consumers above all else.

This statement was approved by the ACIL board on 16th April 2024.

ACIL Calls on Insurance Industry for Support in Stamp Duty Reform Campaign Ahead of QLD Election

In a significant move towards enhancing insurance affordability and equity in Queensland, recognised as Australia's most unaffordable and uninsurable State, the Australian Consumers Insurance Lobby Inc (ACIL), formerly the Northern Australia Insurance Lobby, is reaching out to major industry stakeholders in the insurance sector for backing in a vital campaign aimed at reforming Stamp Duty. ACIL has formally requested financial assistance from three insurance industry associations for a targeted media campaign in the lead-up to the upcoming Queensland election.

More info detailing arguments for stamp duty reform and featuring consumer stories:

Targeted Campaign in Marginal North Queensland Electorates

ACIL’s campaign focuses on the marginal electorates of North Queensland, a region that faces unparalleled financial pressure due to exorbitant insurance costs exacerbated by the current Stamp Duty regime. The campaign, potentially encompassing radio, newspaper, and television mediums, aims to spotlight the critical need for Stamp Duty reform to alleviate the mounting cost of living and insurance affordability. Highlighting these challenges in marginal electorates is a strategic move to ensure that the issue of Stamp Duty reform is placed squarely on the political agenda, as speculation grows that the outcome of the Queensland election could hinge on the North Queensland seats.

Industry Support for Stamp Duty Reform

The call for Stamp Duty reform is not new within the insurance industry. For years, industry leaders have vocalised the need for change, recognising the detrimental impact of Stamp Duties on insurance affordability and accessibility. ACIL’s initiative seeks to transform these calls into tangible action. "This is an opportunity for consumers and industry to unite our efforts on this important issue" said ACIL Chairperson Tyrone Shandiman. "Collaboration on this campaign is not just an investment in the future of Queensland’s insurance landscape, but also a significant gesture of the industry's dedication to enhancing the well-being of consumers and voters alike."

A United Front for Change

By uniting consumer voices with the weight of the insurance industry, ACIL believes this campaign can significantly influence the discourse around Stamp Duty reform. This collaborative effort represents a unique opportunity to drive home the necessity of reform, leveraging the upcoming election as a pivotal moment for change.

ACIL calls on the insurance sector to support a vital campaign aligning with mutual benefits for the industry and consumers. Together, we aim to foster a fair and sustainable insurance market in Queensland. To support this campaign, contact ACIL at info@acilobby.org.au.

ACIL fiercely guards its independence, ensuring our advocacy remains unaffected by industry funding. While we welcome financial support for campaigns, it never influences our objectives or stance.

ACIL Champions Stamp Duty Reform for Insurance Affordability in Queensland

As Queensland approaches its next election, the Australian Consumers Insurance Lobby Inc (ACIL), previously known as the Northern Australia Insurance Lobby, is intensifying its campaign for insurance affordability. Central to this effort is the advocacy for Stamp Duty reforms, with a particular emphasis on addressing the pressing challenges faced by residents in North Queensland.

Cyclone Insurance Crisis in North Queensland

North Queensland is currently under extreme financial pressure due to the high costs associated with cyclone insurance. The region's cyclone reinsurance pool, aimed at mitigating these costs, has not delivered the expected relief to consumers. This issue is of paramount importance as speculation grows that the outcome of the Queensland election could hinge on the North Queensland seats. Given its roots and extensive network in the region, ACIL is in a strategic position to leverage this critical moment for substantial insurance reform.

ACIL’s Advocacy and Dialogue for Reform

ACIL has actively engaged with Queensland Treasury representatives and key opposition MPs, including David Janetzki (Shadow Treasurer) and Tim Nicholls (Former Treasurer and Shadow Attorney-General), to push forward the case for Stamp Duty abolition. These discussions highlight the necessity for more persuasive efforts to convince political leaders of the benefits that such reforms would bring to the consumers, especially in high-risk areas like North Queensland.

ACIL is planning a series of initiatives aimed at fostering collaboration between consumers, the insurance industry, and policymakers to ensure that Stamp Duty reform remains a key priority. This collaborative approach seeks to address the financial burdens placed on consumers by current taxation practices on insurance premiums.

Policy Recommendations for a Resilient Future

ACIL proposes two potential solutions for addressing insurance affordability in Queensland:

Abolition of Stamp Duty: Eliminating Stamp Duty on insurance would provide immediate cost of living relief for Queenslander, stimulate economic activity, and provide fairer tax treatment for insurance consumers.
Mitigation and Resilience Funding: By investing in mitigation efforts, Queensland can enhance the affordability and accessibility of insurance, making communities more resilient to disasters.

A Call to Action for Queensland’s Elected Representatives

With the unique challenges faced by North Queensland as a backdrop, ACIL urges policymakers to consider the proposed reforms seriously. As the election draws near, there is a timely opportunity to address these pressing issues, offering a path to greater affordability, fairness, and resilience for the people of Queensland, especially those in cyclone-prone North Queensland.

ACIL, with its deep roots in Northern Australia and a strong connection to the affected communities, is poised to lead these advocacy efforts, aiming to bring about significant change in the insurance landscape to benefit all Queenslanders. The organisation's history and experience in advocating for insurance reform in high-risk areas positions it as a key voice in the debate over Stamp Duty reform. The pressing need for action is underscored by the unique vulnerabilities of Queensland, making the case for reform not just an economic argument, but a matter of ensuring the safety and financial stability of its residents.

ACIL is open to speaking with any politician interested in discussing the impact of the cost of living on insurance and reforms in stamp duty.

ACIL has released a new flyer detailing arguments for stamp duty reform and featuring consumer stories. Click here to view: